Support for Law Firm Users
Help for law firm teams using Legl, including setup, compliance, onboarding, payments, and reporting.
By Ula and 3 others4 authors221 articles
Getting started and support
Learn the basics of Legl, including access, security, and where to get help.
Administration and Launch
Set up, configure, and launch Legl across your firm.
- Compliance and regulatoryHow Legl supports KYC, CDD, sanctions, and compliance reporting.9 articles
- LaunchGuidance for planning and running a successful Legl launch.3 articles
- User managementInvite users, manage permissions, and control access.12 articles
- Engage setupSet up Engage workflows, client checks, templates, document sharing, and payment requests.9 articles
- Customisable formsBuild forms to collect client information, add them to workflows, and use example templates.5 articles
- Pay setupConfigure Legl Pay, onboarding, and checkout options.7 articles
- Billing and commercialUnderstand Legl billing and how to pass costs on to clients.4 articles
- Legl InsightsDashboards and reports for oversight and usage tracking.8 articles
Engage for individuals
Run due diligence checks for individual clients.
- Engage requestsCreate, manage, and track Engage requests.16 articles
- Conveyancing VOISet up, send and review Conveyancing VOI requests that meet both your AML and ARNECC verification of identity obligations.1 article
- In-Person CDDRun in-person identity and financial checks.1 article
- Overseas clients (individuals)Guidance on verifying the identity of individual clients outside the Australia.3 articles
- Reviewing Engage requestsReview results, understand outcomes, and download reports.7 articles
- Watchlist screening for individual clientsRun and review sanctions and watchlist checks.4 articles
- E-signaturesHow to set up, send, and manage document signing requests in Legl.6 articles
- Proof of addressCollect and verify proof of address information.6 articles
Engage for businesses
Run KYB checks and monitoring for business clients.
- Onboarding an Australian businessSearch for, create and onboard a business, and screen its directors and UBOs.10 articles
- Onboarding an international businessHow to run company reports and manage monitoring alerts for businesses based outside Australia.3 articles
- Onboarding vesselsHow to search for a vessel and run sanctions screening as part of your due diligence checks2 articles
Ongoing monitoring
Understand and manage ongoing monitoring for individual clients and businesses, including alerts and admin settings.
- Monitoring settingsConfigure your ongoing monitoring settings, including how alerts are assigned, reviewer access, and weekly email notifications.5 articles
- Ongoing monitoring for individual clientsMonitor individual clients for ongoing changes.7 articles
- Ongoing monitoring for businessesMonitor business clients and manage alerts.6 articles
Risk Assessments
Create, manage, and report on client and matter risk assessments.
Pay
Request, manage, and refund payments using Legl Pay.
- Requesting paymentsSend payment requests, take payments by phone or portal, and understand how clients pay through Legl.12 articles
- Managing paymentsTrack payment activity, manage Payment Plans, and monitor how funds settle into your bank account.5 articles
- Refunds and disputesHow to process refunds and what happens when a payment is disputed or a chargeback is raised.2 articles
Trusts
Create, analyse and manage Trusts in Legl, from deed extraction to AML checks and ongoing compliance.
- What is Trust onboarding in Legl?Understand how Trust onboarding works in Legl and how it supports faster, more confident AML compliance on trust matters.
- How to create a Trust in LeglLearn how to create a Trust in Legl so you can manage trust matters, related activity, and compliance workflows in one place.
- How to analyse a Trust deed and confirm Trust rolesLearn how to upload and analyse a trust deed, then review and confirm the Trust roles identified in Legl before running AML checks.
- How to run AML checks from a TrustLearn how to run AML checks on individuals and businesses connected to a Trust directly from the Trust record in Legl.
Contacts
Contacts
- What are contacts in Legl?Learn what Contacts is in Legl, what information it holds, and how to use it to manage client relationships.
- How to create a contactHow to add an individual, business, trust, or vessel contact to Legl manually or when sending a Pay or Engage request.
- How to search for an existing contactLearn how to find an existing client in Legl using the Contacts page, Engage, or Pay.
- Understanding the individual contact pageLearn what you will see on an individual contact's page in Legl, how to update their details, and how to view their activity history.
- Understanding the business contact pageLearn what you will see on a business contact's page in Legl, including company information, screening status, and activity history.
- Understanding the trust contact pageLearn what you will see on a trust contact's page in Legl, including trust details, linked individuals, and activity history.
- Understanding the vessel contact pageLearn what you will see on a vessel contact's page in Legl, including vessel details, sanctions check results, and activity history.
Integrations
Integrations
- Overview and custom integrationsIntegration settings, webhooks and API. 6 articles
- ActionStepHow to use Legl within Actionstep to run KYC and KYB checks and take payments directly from your practice management system.3 articles
- ClioHow to use Legl within Clio to run KYC and KYB checks directly from your practice management system.5 articles
- UnityHow to use Legl within Unity to run KYC and KYB checks directly from client and matter records.3 articles
- NetDocumentsHow the Legl and NetDocuments integration works, including how completed documents are automatically sent from Legl to your NetDocuments workspace.3 articles
- iManageSet up and use the Legl–iManage integration to file Engage, KYB, and risk assessment documents directly into the correct iManage matter.2 articles
Source of Funds
Everything you need to send, complete, and review Source of Funds requests for conveyancing and individual purchase matters.
- What is Source of Funds?Learn what Source of Funds is in Legl, what it collects, and how it helps your firm meet AML obligations.
- How to send a Source of Funds requestLearn how to send a Source of Funds request to a client in Legl and what to expect once it has been submitted.
- What information is captured in a Source of Funds request?Understand what data Legl collects from clients during a Source of Funds request and how it appears in the review.
- What does a client experience during a Source of Funds request?Understand what your clients see and are asked to do when they receive a Source of Funds request from your firm.
- How AI bank statement analysis works in Source of FundsUnderstand how Legl's AI bank statement analysis works, what it extracts, and what happens when analysis is not possible.
- Understanding the Source of Funds reportUnderstand what the Source of Funds review shows, how to interpret the AI analysis, and what action to take next.
- What to do if a client's bank statement analysis failsFind out what to do if Legl is unable to analyse a client's bank statement and how to complete your review.
- How to add Source of Funds to a workflowLearn how to add a Source of Funds step to a workflow, set the bank statement period and make evidence uploads mandatory.